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breakdown assistance

Introduction
In the event of a breakdown
Levels of cover


Introduction

Welcome to Bike Assist - a dynamic motorcycle breakdown service, designed by experts to suit you the biker.

Bike Assist operates a 24-hour, 365-day a year service for you to telephone should your motorbike experience a mechanical or electrical breakdown.

Our Rescue Controllers are trained to the highest degree and are backed by the latest computer technology and mapping facilities, together with our fully trained network of motorbike Recovery Operators situated throughout the United Kingdom.

English Law governs this insurance.

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What To Do If You Breakdown

If your motorbike should breakdown please call our 24 hour Control Room on   01206  714   303

Our Rescue Controller will assist you professionally, sympathetically and deal with your request quickly.

Please have the following information ready to give to our Rescue Controller, who will use this to validate your policy.

  1. Your return telephone number with area code.
  2. Your motorbike registration.
  3. The precise location of your motorbike (or as accurate as you are able in the circumstances).

We will take your particulars and ask you to remain by the telephone you are calling from. Once arrangements have been made we will telephone to advise who will be coming out to you and how long they are expected to take. You will then be asked to return to your motorbike.

Please remember to guard your safety at all times but remain with or nearby your motorbike until our Recovery Operator arrives. Once our Operator arrives please be guided by his/her safety advice.

If the police are present please advise them that you have contacted us or give them our freephone number to call on your behalf.

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Level of Cover

There are 3 levels of cover: -

Click on the appropriate link to view full policy details.



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